FREE NZ SHIPPING FOR ORDERS OVER $80  

FREQUENTLY ASKED QUESTIONS

If you can't find your answer below, contact our team at info@brewe.co.nz to help.
  • Simply browse our products, add your favourites to your cart, and head to checkout. Once your order is complete, you’ll receive a confirmation email with your order details.

  • We start processing your order as soon as it’s received, so we’re unable to make changes once it’s been confirmed. If you notice an error, please contact our team immediately and we’ll do our best to help before it ships.

  • Please check your junk or promotions folder first. If it’s not there, reach out to us with your full name and order number, and we’ll resend your confirmation.

  • Please double-check your delivery address and ask your household or neighbours if it was received by someone else. If you still can’t locate it, contact us and we’ll help you investigate.

  • We currently ship across New Zealand. If you’re outside this region, please contact us to check if we can accommodate your order

  • Orders are typically processed within 1–2 business days.

    • NZ orders: 2–5 business days

    You’ll receive tracking details via email once your order has shipped.